One AI workforce to deliver, connect, & orchestrate your critical systems.
Echelon learned HubSpot's instance and standards, helping its strongest engineers ship more work without adding headcount.
ASICS brought CMDB work in-house with Echelon and accelerated delivery without sacrificing platform quality.
UnitedHealthcare moved a custom legacy CSM module to out-of-the-box ServiceNow in less than half the projected time.
OptumRx analysts research their instance and turn requirements into implementation-ready stories in minutes.
National Gas accelerated a full module implementation from requirements to working ServiceNow delivery in a matter of weeks.
Alera Group replaced traditional MSP capacity with AI-powered delivery and multiplied the output of its existing platform team.
A major clothing manufacturer updated 300 catalogue items in 2 weeks, a project budgeted for a whole quarter.
Map every system.
Mine every dependency.
Understand your org.
What it found: 6 systems in the path → 2 undocumented integrations → 1 orphaned approval step → an owner identified for each
Consolidate critical systems,
reduce point solutions,
eliminate technical debt.
What it proposes: 118 items moved to out-of-the-box → 37 duplicates merged → 9 point solutions retired → the rest flagged for review
Plan, build & test systems & workflows in weeks. Upgrade continuously.
What it builds: A manager-only ER service to raise recurring absence-pattern concerns-record producer → ER case with custom fields → a sequential 4-task investigation flow → closure notice to the reporting manager
Every change standardized & documented. Unnecessary systems removed.
What it flagged: 3 naming violations → 1 missing ATF → 2 undocumented changes → each corrected and versioned before the push
Driven by your process graph.
Change executed.
Error detected.
API call traced.
Fields remapped.
Approval traced.
Sync repaired.You send our human team work, from an implementation project to the backlog you need done. Our experts use Echelon's AI agent to do that work 10x faster.
What it planned: 14 fields to map → 3 approval paths → the update sets to build each one.
What it built: employee data flowing from Workday → 14 fields mapped → 3 approval paths live.
What it found: 38 tests written and run → every change captured in an update set.
612 configuration items are duplicated.
340 records carry no owner and no department.
94 fields have no description for an agent to read.
Echelon
Watching your data.
Merge the duplicates and assign every owner.
Retire 1,120 stale records before agents read them.
Describe every field the agents will read.
What it found: 2 of 4 instances affected → 1 mitigated by an ACL → a patch plan.
Patch the ORDERS05 handler.
Move 9 catalog items to OOTB.
Drop the deprecated API call.
Re-map 14 dropped fields.
Integrate.Automate.Orchestrate.
A process graph for your enterprise IT.
Make business decisions based on direct insights on your systems, not intuition.
Understand your risk surface in minutes, not weeks waiting for a report.
Analyze where agent workflows, removing point solutions, & other changes make sense.
Implementation cost and time have always decided which systems a company keeps, merges or drops. They no longer have to.
“We had already moved the go-live twice. Echelon hit the third date, and every update set was documented as it went.”
“Two instances, one business. A partner quoted us nine months. We were running on a single instance in eleven weeks.”
“We came off a system we had been stuck on for six years with no freeze. Nobody outside IT noticed the switch.”
A catalog item has been requested zero times in 94 days.
ORDERS05 IDoc failures are up four times week on week.
Three integrations still call an API deprecated last release.
Echelon
Watching your systems.
Retire the catalog item and the two workflows behind it.
Correct the partner profile and re-run the failed queue.
Move all three integrations onto the supported endpoint.
Every change passes one gate on the way to production, whether a person or an agent made it. Everything that passes is documented and versioned, so context survives contractors, re-orgs and departures.
The business asks more of its platforms every quarter. Delivery capacity is effectively fixed, and every traditional way to buy more of it adds cost faster than it adds speed.
