Question 1

What about data privacy? Do you train AI models on our data?

Accepted Answer

Your data stays private and under your control. We never use your instance data to train or improve commercial LLMs. We maintain zero data retention agreements with all model providers we work with.

Question 2

What's the value and expected ROI?

Accepted Answer

Teams using Echelon typically see 80% faster development cycles. The impact shows up as faster time-to-market, reduced backlog stress, freed-up senior developers for strategic work, and consistent quality across every deliverable.

Question 3

Can Echelon handle complex requirements?

Accepted Answer

Yes. Echelon is trained on over 100 real-world enterprise implementations. It handles multi-stage approval workflows, external system integration, dynamic data population, and complex UI policies.

Question 4

Can Echelon handle poorly written or incomplete user stories?

Accepted Answer

Yes. Echelon's research agent is specifically designed to identify gaps in user stories and ask clarifying questions before development begins. It can work with varying levels of story detail.

Question 5

Can Echelon work with our complex instance and existing customizations?

Accepted Answer

Absolutely. Echelon analyzes your instance architecture, existing catalogs, flows, variable sets, approval patterns, and custom applications before building anything new.

Question 6

What access permissions does Echelon need to our ServiceNow instance?

Accepted Answer

Echelon connects via OAuth 2.0 to your dev or sub-production instance using least-privilege principles. We can provide detailed access documentation during evaluation.

Full Throttle: F1 Arcade Cocktail Reception

Every event

Beyond the Instance

IT Leaders Group Therapy at Knowledge 2026

Party with NewRocket

GlideFast Knowledge '26 After Party

Exclusive After Party at the Sphere

Knowledge After Party (Official) at The Sphere

Knowledge Welcome Reception

Charity Poker Tournament

ServiceNow Keynote Watch Parties (DXC)

Cognizant Party at Gjelina

Devoteam K26 Grand Prix After-Party

CRM & Industry Happy Hour

ServiceNow Employee Workflows Higher Ed & SLG Happy Hour

TEKsystems Booth #4632 + Customer Appreciation Happy Hour

Beers With Engineers

RapDev Happy Hour

West Monroe Happy Hour

Ondaro Happy Hour at Knowledge 26

Brightfin Happy Hour

Alcor Happy Hour Party @ K26