Months for an incomplete CMDB health check.
Weeks to produce a list of invalid CSDM relationships, dangling CIs, broken chains, duplicates — with no way to know if they caught them all.
A Clean CMDB You Can Trust.Maintained Automatically.
Echelon's AI Agents surface every invalid relationship, orphaned CI, and ownership gap in your CMDB, repair each one directly in your instance following CSDM standards, and deliver a full audit report — in days, not quarters.
“We spent six figures and two quarters on a CMDB assessment — and still found duplicate CIs in production the week after sign-off. Echelon found every one in an hour.”
ServiceNow Platform Owner
Fortune 500 enterprise
Fortune 500 enterprise
The status quo
$500K consultant. 2 quarters.Zero concrete outcomes.
You've been here before. Pay 6-figures for a consultant to assess your CMDB and make CSDM recommendations, & months more to remediate — only to find missed duplicates and incomplete CI items.
Architects debugging Discovery for weeks.
Your team digs through pattern logs, ECC queue payloads, credential affinity records, and horizontal discovery logs. Timelines slip.
CMDB records, built by hand. One at a time.
Your developers spend weeks linking CSDM relationships — only to find gaps and incorrect links, with more breaks surfacing weeks later.
Partner charges 6 figures. You still find issues.
Discovery ships to prod, your partner calls it done. Weeks later: duplicates, incomplete CIs, poor-quality records. Now you're stuck.
How Echelon fixes it
From assessment to fixes in production — in 2 weeks.
Echelon's AI Agents surface every invalid relationship, orphaned CI, and ownership gap in your CMDB, repair each one directly in your instance following CSDM standards, and deliver a full audit report — in days, not quarters.
- 01Assess
A complete CMDB assessment.
Echelon's AI Agents parse your Discovery and Service Mapping logs and deliver your infrastructure team a clear report — turning a two-week SME investigation into a two-minute answer.
- 02Plan
An exact remediation plan.
Echelon takes your CMDB Discovery Assessment and delivers your infrastructure team an actionable remediation path.
- 03Remediate
Ownership records with zero errors.
CSDM's Walk phase requires manually building chains of ownership records. What takes months by hand, Echelon generates and links in hours — directly in your instance, with no human error.
- 04Alert
Alerts designed for your business.
Echelon establishes alerts across your CMDB so you know when a break impacts your business.
- 05Maintain
Maintenance on Autopilot so you never go back.
Echelon's AI agents constantly monitor your instance for new breaks & work alongside your devs to enforce CSDM standards — so the CMDB you fix today doesn't drift back into chaos next quarter.
“Echelon delivered our full CSDM assessment and remediated half of it before our prior consultant would have even produced a draft report.”
Director, Platform Engineering
Global financial services
Global financial services
Get started with a CMDB Assessment
1 Human CMA + 1 AI CMA. 1 Healthy CMDB.
Start simple with a 3 day CMDB assessment. No big commitments. All the power of AI with all the wisdom & expertise of a human Certified Master Architect.
01
Scoping call with the Echelon team.
30 minutes with our team to understand your instance, your CSDM maturity, and where you want to be.
02
Connect to your instance.
OAuth handshake and read-only scoped roles. No deep platform changes, fully reversible.
03
CMDB report delivered.
Full audit: invalid relationships, orphaned CIs, ownership gaps, Discovery root causes, CSDM roadmap.
04
Human CMA walkthrough.
A Certified Master Architect walks you through every finding, every fix, and the path to Autopilot.